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PONTHIR HEREFORD

ROSS ROAD
HEREFORD
HR2 8BT
Services
Aftersales
OPENING HOURS
View bank holiday opening hours
Service
Monday 09:00-17:00
Tuesday 09:00-17:00
Wednesday 09:00-17:00
Thursday 09:00-17:00
Friday 09:00-17:00
Saturday closed
Sunday closed
Service

ABOUT US

Ponthir Hereford offers a range of specialist services, all carried out by a team of highly trained FIAT experts.

Every time you visit our workshop, we will give your vehicle a health check to keep your vehicle's engine running smoothly, helping you to avoid potentially expensive repairs further down the line. We can also check your tyre pressure and air conditioning fluid levels, to help keep you comfortable on the road.

When you bring your vehicle in for a Service or MOT, you can be sure that we will only use Original and Approved FIAT parts, keeping your FIAT running like new for longer and helping to protect its resale value.

If you’d like to customise your vehicle further, our knowledgeable and friendly team are on hand to help you choose from a range of FIAT branded accessories, so you can find the right part to fit your model.

Our team at Ponthir Hereford know how much your vehicle means to you, which is why we want to help keep your FIAT car or van in top condition with the very best specialist attention.

WHAT WE DO

brakes

WHY YOUR FIAT BRAKE PADS NEED REPLACING

It probably isn’t something you consider on a day-to-day basis, but your FIAT's brakes are one feature that should always be fully functioning for your safety and others.

Signs that your brake pads need replacing:

  • Are your brakes as responsive as they should be?
  • Is your vehicle leaking an oily fluid?
  • Is there a grinding sound when you break?


WHY YOUR FIAT BRAKE PADS & DISCS NEED REPLACING
When you apply your brakes, brake fluid is pushed around an enclosed system which brings the brake pads into contact with the brake disc, slowing you down.

Signs that your front brake pads & discs need replacing:

  • Does the brake pedal feel soft or stiffer than usual?
  • Ever felt your brake pedal or car judder?
  • Does your car steer to one side when you brake?

engine

WHY IS THE TIMING BELT IMPORTANT?

Your timing belt (sometimes referred to as your cambelt) helps control the moving parts in your engine, including the crankshaft, camshaft and valves.  It’s made of a rubber-based compound and can deteriorate through general wear and tear.

Your timing belt is a relatively small part, but it’s vital for a smooth-running engine. It helps to stop the moving parts of your engine from colliding into each other. If your timing belt fails, you may need to have your whole engine replaced.

check

FIAT TYRE CHECK

Have you checked your tyres?

As the driver, you're responsible for the condition of your tyres, so it's good to know the basic criteria they should meet:

  • All tyres in good condition, free from any cuts, tears, lumps or bulges
  • Tread depth at least 1.6mm around the whole tyre, and across 75% of the width. Fiat technicians will recommend replacing tyres when the tread reaches 3mm to avoid ever reaching the lower limit
  • Pressures in line with FIAT’s recommendations
  • Appropriate and compatible tyres for the vehicle and its wheels. You also must not mix different types of tyre on the same axle.

If your tyres fall below these standards, you could face a penalty of up to £2,500 per illegal tyre, plus points on your license. Book a tyre check with Fiat today, to avoid any issues.

check

THE "MUST-HAVE" SERVICE

Tip-top. Mint. Ship-shape – just the sort of condition you want your FIAT to stay in. So be sure it has its regular Scheduled FIAT Car Service.

The interval between services varies from vehicle to vehicle – it could be a length of time or a number of miles.

When you bring your FIAT in for servicing, it’s guaranteed specialist attention, including:

  • A full diagnostic review and health-check
  • Change of oil and oil filter
  • Top-ups of all fluids
  • Brake, steering and other safety checks
  • Visual checks of tyres, lights, indicators, mirrors and wipers
  • Environmental checks – pollen filter and exhaust
  • Additional items required for your vehicle based on its age and mileage e.g. air filters, spark plugs or brake fluid.

You can find full details of exactly what needs doing when in the FIAT Warranty and Maintenance Handbook that comes with your new FIAT.

driving

3 YEARS SERVICING FOR £349

Your peace of mind is essential – meaning you should be able to expect the best possible performance from your car, at all times.

That’s why we offer 3 years servicing from just £349¹ enabling you to spread the cost of future servicing for your Fiat, budget simply for servicing requirements, and ensure your vehicle never misses a vital service.

Offer applicable for the 500 Mild Hybrid, 500X Hybrid, Tipo Hybrid and Panda Hybrid range

 ¹Easy Care Servicing is applicable to any Fiat vehicles identified in the promotion and ordered between 01/10/22 and 31/12/22. Valid for retail purchases only. For full terms and conditions, please contact your local Retailer. 

FCA disclosure

PONTHIR HEREFORD is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender. We can introduce you to a limited number of finance providers and may receive a commission from them for the introduction. All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required.

Alternative dispute resolution

after sales

The Motor Industry Code of Practice for Service and Repair requires us to provide:

  • Honest and fair services
  • Open and transparent prices
  • Completion of work as agreed
  • Invoices that match quotes
  • Competent and conscientious staff
  • Straightforward and speedy complaints handling

WHAT IS ADR?

 

ADR stands for Alternative Dispute Resolution as is a process where an independent and impartial third party considers the evidence in a dispute and makes a decision, offers a view or helps all parties reach an agreement.

Motor Ombudsman is a CTSI certified ADR provider that can offer this ADR service. Further details can be found at https://www.themotorombudsman.org/ or alternatively you may wish to contact their advice line on 0800 692 0825.

As detailed in legislation, should the dispute relate to any financial services, then the Financial Ombudsman Service (FOS) offers this ADR facility. Further details can be found at financial-ombudsman.org.uk or may prefer to talk it through with someone on 0300 123 9123 or 0800 023 4567.

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Please click here to read our full Privacy Policy.

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